Frequently Asked Questions

Welcome to the Chic Circular Fashion FAQ page. Here you’ll find answers to common questions about our products, orders, payments, and shopping experience.

If you can’t find the information you’re looking for, please contact our team and we’ll be happy to help.

General Questions

What does Chic Circular Fashion offer?

Chic Circular Fashion offers women’s activewear and fashion essentials, including standalone leggings, sports bra and leggings sets, and sports bra and workout shorts sets.

Where is Chic Circular Fashion located?

Our business address is:

Chic Circular Fashion
12529 102 Ave NW
Edmonton, AB T5N 0M4
Canada

How can I contact Chic Circular Fashion?

You can reach us by email at info@chiccircularfashion.shop or by phone at +1 780-451-1562.

Product Questions

What types of activewear do you sell?

Our activewear collections include:

• Women's leggings

• Sports bra and leggings 2-piece sets

• Sports bra and workout shorts 2-piece sets

Are the leggings suitable for workouts?

Our leggings are selected for active lifestyles and can be suitable for activities such as gym workouts, fitness, yoga, and everyday wear. Please check the individual product description for specific features and materials.

What sizes are available?

Available sizes vary by product. Please check the individual product page for the size options and sizing information available for that item.

How do I choose the right size?

We recommend reviewing the size information provided on the individual product page before placing your order. If you need help understanding the available sizing, contact us.

Are product colors exactly as shown online?

Product colors may appear slightly different depending on your device, screen settings, lighting, and photography. We recommend using the product description and images as a guide.

Orders & Checkout

How do I place an order?

Select the product and size you want, add it to your cart, and proceed to checkout. Enter your required information, select an available payment method, and complete your purchase.

Can I change my order after placing it?

If you need to change your order, contact us as soon as possible. We’ll review your request based on the current status of your order.

How will I know if my order was placed successfully?

After successfully completing checkout, you should receive an order confirmation with your order details. If you believe your payment was completed but you did not receive a confirmation, please contact us.

Payments

What payment methods do you accept?

The payment methods available to you will be displayed during checkout. Available options may vary depending on your location and other checkout conditions.

Is my payment information secure?

Payment information is processed through the payment services available at checkout. For your security, never send complete card numbers, security codes, passwords, or other sensitive payment information by email.

What should I do if my payment is declined?

Check that your payment and billing information has been entered correctly. You can also try another available payment method or contact your payment provider. If you continue to experience an issue, contact us for assistance.

Returns & Refunds

Can I return an item?

Return eligibility depends on the applicable return policy and the circumstances of your purchase. Please review our Return & Refund Policy before requesting a return.

How are refunds issued?

When a refund is approved, it will generally be issued to the original payment method where possible. The time required for the funds to appear may depend on your payment provider or financial institution.

What should I do if I receive an incorrect or damaged item?

Please contact us as soon as possible with your order details and information about the issue. We’ll review your request and provide the appropriate next steps.

Need More Help?

Didn't find the answer you were looking for?

Our team is happy to assist with questions about products, orders, payments, or your shopping experience.

Email: info@chiccircularfashion.shop
Phone: +1 780-451-1562
Physical Address: 12529 102 Ave NW, Edmonton, AB T5N 0M4, Canada

We’re here to make your shopping experience simple and straightforward.